How are you different from design marketplace like Toptal, Upwork & Co.?
All of our designers are hired, managed, trained and paid by Design Buffs. So instead of just connecting you with a freelancer we actually train our teams on your brand and have battle-tested processes in place to guarantee the best experience for you.
Why use Design Buffs if I can just hire a freelancer myself?
Finding talented design freelancers is hard, hiring them is an exercise in gambling and salesmanship, and keeping them is both a joy and a constant stress. Design Buffs takes this stress off your plate. Plus, you get the reliability & accountability of the Design Buffs support team.
Do you have specialised designers in your team?
Yes, we have designers with background in product design, UX/UI design, illustrations, graphic design & motion graphics. We guarantee to match you with the right fit designer for your needs.
We already have an in-house designer, so why do I need Design Buffs?
Most of our clients have in-house designers but they are often tied up in other tasks. With Design Buffs you can fuel your marketing team's hunger for experimentation and add a dedicated resource to support your sales team.
What do you mean by 100% satisfaction guarantee
We offer a 100% design happiness guarantee for your first 15 days of working with us. If you feel we’re not a great fit for one another, we not only refund the full amount, we also give you a $75 Amazon voucher for having wasted your time.
Do I have to use your project management tools?
The choice is yours. Some of our clients prefer to use our battle-tested tools & processes (We have a dedicated Slack channel for you and you get your own Trello board for project management), others prefer to invite the designer into their own tools.
Can I select my own designer?
Yes, me make it super transparent who you'll be working with. If you're not so sure, we can also help you make that decision for you. Need a whole team? No problem, we can also put an entire team together for you.
Does my designer work in my time zone?
We let our designers work out their schedule with you directly in an attempt to find the best time schedule that will work for you both. Most of our designers are happy to work in off-hours shifts, but we always try to find a time that works best for you.
What if I have more questions?
Just send an email to email@example.com or use our chat. We'll be happy to answer any question you may have and look forward to hearing from you!