What does unlimited design really mean?
With your Design Buffs subscription, you'll get your own dedicated, hand-vetted designer and can request new designs 24/7 all year long. Our designers will work on your requests Monday through Friday and deliver updates and output daily. We don't work with Artificial Intelligence or use software short cuts. All of our designs are powered by human creativity. The only limitation is the speed of the requests. We're all humans.
What's the turnaround time?
Your designer will work on your design request every business day. On average, you can expect to receive the first draft within 1-2 business days. More complex requests require a little more time. We focus on quality over quantitity.
If you can explain the type of design you want in a few sentences or in images or photos, we can probably do it for you. It's as simple as that.
Are there any design tasks you don't offer?
We do a lot, but we don't code, create 3D designs or do video production.
Who owns the creative work?
You have 100% ownership of the files the moment we hand them over to you. Typical file formats are the native Adobe formats, JPG, PNG and Adobe PDF.
Do you use Design AI or templates?
All of our designs are powered by human creativity. Sorry to disappoint, but you won't find any design AI tools here. Most of our designs are created in the Adobe Creative Suite, Sketch & Figma.
Can I queue design tasks?
Yes, you can queue tasks. As soon as one of your task in in review, we'll immediately start with the next one. You can set the priority for your task via our client portal or you can let us know via email & Slack if anything changes.
Can I really cancel any time?
Yes, you can cancel your subscription at any time. Simply send us an email to firstname.lastname@example.org or cancel your subscription via our client support portal.