What does unlimited design really mean?
With your Design Buffs subscription, you get an professional designer and can request as many designs as you like. Our designers will work on them Monday through Friday all year long one request at a time until you're happy. All of our designs are powered by human creativity (not AI designs) so the only limitation is the speed of the requests.
What's the turnaround time?
Your designer will work on your design request every business day. On average, you can expect to receive the first draft within 1-2 business days. More complex requests such as illustrations and slides sometimes require more time.
If you can explain the type of design you want in a few sentences or in images or photos, we can probably do it for you.
Are there any design tasks you don't offer?
We do a lot. However, we don't do coding, complex illustrations or complete branding projects from scratch.
Who owns the creative work?
You have 100% ownership of the files the moment we hand them over to you. Typical file formats are the native Adobe formats, JPG, PNG and Adobe PDF.
Do you use Design AI or templates?
All of our designs are powered by human creativity. Sorry to disappoint, but you won't find any design AI tools here. Most of our designs are created in the Adobe Creative Suite and Sketch.
Can I queue design tasks?
Yes, you can queue tasks. As soon as one of your task in in review, we'll immediately start with the next one. You can set the priority for your task via our client portal or you can let us know via email & Slack.
How do I cancel my subscription?
Yes, you can cancel your subscription at any time. Simply send us an email to email@example.com or cancel your subscription via our client support portal.